Help
Frequently asked questions
General
Which cars can I rent?
The fleet covers different classes - from city cars to SUVs. Availability depends on the location.
How do I rent a car?
Pre-book on the website with pickup and return dates. You sign the contract at the desk. Bring an ID document.
For how long can I rent?
You can rent even for an hour, but the fee is for 24 hours. Long-term rental is available from 1 day up to 2 years.
How is the deposit blocked?
You need a MasterCard or Visa credit card valid for at least 6 months from vehicle issue, in the main driver's name. The bank releases the deposit 14-30 days after the rental ends.
What are the driver requirements?
You must be at least 25 and hold a licence for at least 12 months. Drivers under 25 can rent under the terms in the rental conditions.
I was involved in a collision. What should I do?
First ensure everyone is safe, call the police and contact Roadside Assistance. A member of the team will explain the next steps.
How much does it cost to rent a car?
The price depends on the car class, rental period and selected services. You will receive an exact quote after selecting a location and dates.
Where are the car rental branches located?
Flex To Go branches operate at airport locations. See the Locations page for current addresses and opening hours.
Are the cars insured?
Every vehicle includes third-party and comprehensive insurance. Rental conditions describe the coverage and available protection extensions.
I am under 25. Can I still rent a car?
You may be able to rent under the terms in the rental conditions. Check the requirements for your selected location before booking.
Do I need an International Driving Permit?
This can depend on the issuing country of your licence and the rental location. Check the requirements in the rental conditions before travelling.